Store Policy

Welcome to Damaged Goods 4U! Our goal is to provide high-quality items and a great shopping experience. Please review our store policies to ensure a smooth transaction.

1. Returns and Exchanges
We pride ourselves on offering exclusive products, and due to the nature of these items, all sales are final. We do not accept returns or exchanges unless the item arrives damaged or defective. In such cases, please contact us within 7 days of delivery to arrange for a replacement or store credit.

2. Damaged or Defective Items
If you receive a damaged or defective product, reach out to us at hello@damagedgoods4u.com within 7 days of receiving your order. Be sure to include your order number, a description of the issue, and clear photos of the damage. We will review the claim and issue a replacement or store credit once verified.

3. Shipping
We offer reliable shipping options to ensure timely delivery. Shipping costs are calculated at checkout based on your destination and chosen shipping method. Please allow 1-3 business days for processing, and note that shipping times vary depending on your location. International shipping may take longer and incur additional fees.

4. Order Cancellations
Orders can only be canceled within 24 hours of being placed. After that time, all sales are considered final, and we are unable to cancel or modify the order.

5. Lost or Stolen Packages
Damaged Goods 4U is not responsible for packages that are lost or stolen after they leave our warehouse. Please contact the shipping carrier using the tracking number provided to file a claim for lost packages.

6. Payment Methods
We accept all major credit cards, PayPal, and other secure payment options. Your payment information is encrypted and processed securely through our platform. We do not store payment details.

7. Customer Support
For any questions, concerns, or assistance, feel free to contact us at hello@damagedgoods4u.com. Our team will get back to you within 24-48 hours.